OUIDA SMITH
2124 TOSCA LANE DALLAS, TEXAS , 75224
WORK EXPERIENCE
CHAMPION WASTE, DALLAS, TX
Dispatcher, Nov 2013 – present
· Plan, organize, or manage the work of subordinate staff to ensure that the work is accomplished in a
manner consistent with organizational requirements.
· Direct and coordinate, through subordinates, activities of operations department to obtain use of
equipment, facilities, and human resources.
2147042963
OSMITH15@TX.RR.COM
· Collaborate with other managers or staff members to formulate and implement policies, procedures,
goals, or objectives.
· Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations,
according to customer requests, specifications, or needs, using radios or telephones.
· Monitor personnel or equipment locations and utilization to coordinate service and schedules.
· Confer with customers or supervising personnel to address questions, problems, or requests for service
or equipment.
MOORE DISPOSAL CO. , DALLAS, TX
Dispatcher, May 2006 – Nov 2013
· Plan, organize, or manage the work of subordinate staff to ensure that the work is accomplished in a
manner consistent with organizational requirements.
· Direct investigations to verify and resolve customer or shipper complaints.
· Serve as contact persons for all workers within assigned territories.
· Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations,
according to customer requests, specifications, or needs, using radios or telephones.
· Monitor personnel or equipment locations and utilization to coordinate service and schedules.
· Receive or prepare work orders.
· Collaborate with other managers or staff members to formulate and implement policies, procedures,
goals, or objectives.
· Confer with customers or supervising personnel to address questions, problems, or requests for service
or equipment.
ALLIED WASTE, HUTCHINS, TX
Dispatcher, May 2001 – May 2006
· Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations,
according to customer requests, specifications, or needs, using radios or telephones.
· Confer with customers or supervising personnel to address questions, problems, or requests for service
or equipment.
· Monitor personnel or equipment locations and utilization to coordinate service and schedules.
· Prepare daily work and run schedules.
· Advise personnel about traffic problems, such as construction areas, accidents, congestion, weather
conditions, or other hazards.
· Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations,
according to customer requests, specifications, or needs, using radios or telephones.
· Monitor personnel or equipment locations and utilization to coordinate service and schedules.
WASTE MANAGEMENT, FERRIS, TX
Dispatcher, Jun 1999 – Jun 2001
MOORE DISPOSAL CO. , DALLAS, TX
Dispatcher, Jun 1996 – Jun 2001
· Confer with customers or supervising personnel to address questions, problems, or requests for service
or equipment.
· Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations,
according to customer requests, specifications, or needs, using radios or telephones.
· Monitor personnel or equipment locations and utilization to coordinate service and schedules.
· Confer with customers or supervising personnel to address questions, problems, or requests for service
or equipment.
· Relay work orders, messages, or information to or from work crews, supervisors, or field inspectors,
using telephones or two-way radios.
WASTE MANAGEMENT, DALLAS, TX
Dispatcher, Sep 1987 – Sep 1996
· Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations,
according to customer requests, specifications, or needs, using radios or telephones.
· Confer with customers or supervising personnel to address questions, problems, or requests for service
or equipment.
· Monitor personnel or equipment locations and utilization to coordinate service and schedules.
· Receive or prepare work orders.
· Relay work orders, messages, or information to or from work crews, supervisors, or field inspectors,
using telephones or two-way radios.
· Prepare daily work and run schedules.
WASTE MANAGEMENT, DALLAS, TX
Dispatcher, Sep 1987 – Sep 1996
EDUCATION
DURANT HIGH SCHOOL, DURANT, OK
ADDITIONAL SKILLS
· Great communication skillsEasily adapt to new equipmentComputer ,excel, word,and other